Many of us have wished we could be more assertive when faced with a difficult situation in the workplace. This one day course, taking place on Thursday 20 September and aimed at all levels will help you to recognise aggressive, assertive and passive behaviours.

This seminar, seeks to help participants to achieve the best balance between being too bossy or aggressive and being too soft or passive. The participants will be given practical tips on how to state what their wants and needs are, manage conflict and deal with difficult situations. In turn, this will gain them respect from others, more self-respect and increased confidence.

Cost £188.00 plus a 10% discount for Chamber members. You may also be eligible for 60% of Skillworks funding towards the cost of this training.

You can book your place online here.

For more information please contact Alma Mayers on 0151 227 1234 or email: alma.mayers@liverpoolchamber.org.uk